Signet Jewelers Limited, the world's largest retailer of diamond jewelry, announced its preliminary results for the 13 weeks ended May 2, 2020 ("first quarter Fiscal 2021").
eCommerce sales were $164.7 million, up 6.7%, which includes COVID-19 impacts.
"We began our fiscal year with strong Valentine's Day sales performance, and then quickly pivoted and further adapted our eCommerce operating model to serve customers during stay-at-home restrictions with new technology, virtual consultation and selling solutions. We are gathering valuable insights on customer behaviors and plan to use these learnings to enhance our competitive advantage and emerge stronger from the crisis with optimized virtual and physical footprints to meet our customers where and how they choose to shop. We have moved forward in our digital journey while also making significant progress controlling costs, prioritizing investments to drive sustainable growth, and preserving liquidity," said Virginia C. Drosos, Chief Executive Officer.
Alex Shishlo, Editor of the Rough&Polished European Bureau