Responsible business practices ‘no longer optional’, says WDC President Feriel Zerouki

The president of the World Diamond Council takes time out of her busy schedule to tell Rough&Polished readers about the critical work of the WDC. Zerouki, the first female present of the body, which includes all the important industry organizations among...

14 october 2024

James Campbell: Botswana Diamonds optimistic as it enters uncharted territory of using AI for mineral exploration

London-listed Botswana Diamonds has expressed optimism about the company’s use of artificial intelligence (AI) to scan the exploration database in Botswana to look for new mineralised deposits. Company managing director James Campbell told Rough...

07 october 2024

Artur Salyakayev: For me, happiness is freedom to make my ideas happen and create valuable products

Artur Salyakayev is an art entrepreneur, founder of the International Jewelry Academy (IJA) and the INCRUA jewelry company. He has initiated and developed successful projects in jewelry industry and services sector. He is also a leading expert...

30 september 2024

Paul Zimnisky: China key for sustained recovery in demand for natural diamonds, prices

The curtailing of upstream and midstream natural diamond production in the past months is starting to have an effect on prices, according to the New-York-based independent diamond and jewellery analyst and consultant, Paul Zimnisky. He told Rough & Polished’s...

23 september 2024

Vladimir Pilyushin: The jewelry market is not stand-alone and moves by the same laws as other markets

Vladimir Pilyushin is editor-in-chief of Russian Jeweler, a leading magazine about the jewelry industry in Russia. He told Rough&Polished about his view on the evolution of the jewelry industry in Russia and touched upon some of its problems.

16 september 2024

How customers of "585*GOLDEN" use installment services

28 april 2023
Most often with the help of installment services, customers pay for gold watches, heavy chains and wedding rings – specialists of the analytical center of the network "585* GOLDEN" found out.
They analyzed data on purchases using the BNPL service (Buy Now Pay Later) in 1,000 stores for 2022.
The main buyers of jewelry are women. In the "585*GOLDEN" network the share of their purchases is 65%, and men, respectively, 35%. This trend is even more pronounced among customers using installment services: 76% of checks are for women and only 24% for men.
However, if men traditionally buy less often, but spend more, then when using the payment service in parts, this difference is leveled. So, the average receipt of men's purchases with BNPL service is not so significantly different from women's – only by 10% (against a difference of a quarter for regular purchases). In terms of the frequency of purchases, women are in the lead, but the gap is also small (11%).
At the same time, both men and women pay for significantly more expensive goods in parts compared to ordinary purchases. The average check with an advance payment of "Mokka" in 2022 was almost twice as high as the average check in the whole network – about 16,000 rubles.
"There is an opinion that those goods for which there are not enough funds are paid in parts. However, this is not quite true. Users of BNPL services show a high level of financial literacy, because when paying in installments, they cannot spend all the available money, but wisely allocate their budget. Instant payment in installments is a convenient tool for buying more expensive products, and our customers actively use it," says Andrey Shlyaev, Director of Marketing and organization of retail sales of the "585*GOLDEN" chain.
The most expensive products that were purchased with payment in parts last year are heavy chains and bracelets (the cost of some reaches 280,000 rubles), as well as gold earrings with diamonds. And the most popular purchases of parts were wedding rings.
Residents of Novokuznetsk, Novosibirsk and Krasnoyarsk made the most purchases with BNPL-service, St. Petersburg was on the 10th, and Moscow on the 18th place.

Alex Shishlo for Rough&Polished