Image credit: First Element
(The Diamond Loupe) - The COVID-19 pandemic is causing a paradigm shift, not only in how we live our lives, stay in touch with friends and family or do our shopping, but also in the way we do business. In an industry that has long relied on face-to-face interactions, particularly in the rough trading business, the crisis is accelerating business processes at a rapid pace. The Diamond Loupe spoke with Johan Erikson, CEO of First Element, a tender house operating in Antwerp, on how their processes have changed in the past few months to adapt to “the new normal”.
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14 october 2026
